Legal
The terms that govern how we work together — written clearly, so we both know where we stand.
In plain terms: We do our best work when we're in a clear, honest relationship with our clients. These terms exist to protect both sides — not to create distance between us.
UniToShine is an AI implementation consultancy run by Laure Jeremie, trading under the name UniToShine and registered in England and Wales. When these terms refer to "UniToShine", "we", or "us", that's who we mean.
"You" or "the client" means the individual or business entity engaging UniToShine for services.
These terms apply to all services provided by UniToShine unless a separate written agreement says otherwise. If there is a conflict between these terms and a specific project agreement or proposal, the project agreement takes precedence.
UniToShine provides AI implementation, automation strategy, and systems consulting services to purpose-driven businesses. Our services include:
The exact scope, deliverables, and timeline for any engagement are set out in the proposal or statement of work issued before the project begins. If it's not in writing, it's not included.
A project begins when both parties have agreed to a proposal or statement of work in writing — either by signed document or explicit written confirmation by email.
By engaging UniToShine, you confirm that you have the authority to enter into this agreement on behalf of yourself or your organisation, and that the information you provide about your business is accurate to the best of your knowledge.
Fees are set out in your project proposal. Our current service tiers are priced at £750 (Mission Audit), £4,500 (Force For Good), and £15,000–£20,000 (Force For Good Elite). All prices are exclusive of VAT where applicable.
Payment schedules are agreed per project, and typically structured as:
Payment is due within 14 days of the invoice date unless otherwise agreed in writing. Late payments may incur interest at 8% above the Bank of England base rate, in line with the Late Payment of Commercial Debts (Interest) Act 1998.
If payment is significantly overdue, we reserve the right to pause work until the account is settled. We'll always try to resolve this with a conversation first.
We take scope seriously — for your protection as much as ours. The project deliverables agreed at the start are what we'll deliver. If something changes — your priorities shift, you want to add something, or circumstances evolve — we'll discuss it openly and agree any changes in writing before proceeding.
Requests that fall outside the agreed scope may require a revised proposal or additional fees. We'll always tell you before we start anything that would affect the budget.
What you own: Upon receipt of final payment, you own the custom AI systems, automations, workflows, and documentation built specifically for your business during the project. You also retain full ownership of all data and content you provide to us.
What we retain: UniToShine retains ownership of our methodologies, frameworks, templates, processes, and any pre-existing tools or systems that we bring to the engagement. This includes the Force For Good method and any proprietary approaches we use.
Third-party tools: Some deliverables may depend on third-party platforms or tools (such as automation software, AI APIs, or no-code platforms). Your use of these is subject to the terms of those providers. We'll flag any important dependencies during the project.
Nothing in these terms prevents UniToShine from using general knowledge, skills, or experience gained during our engagement with you — we just won't share your specific confidential information.
Good projects are collaborative. For us to do our best work, we'll need you to:
If delays on your side cause the project to run significantly over schedule, we may need to renegotiate timelines or fees. We'll talk before that happens.
Both parties agree to treat as confidential any non-public information shared during the engagement — including business details, strategies, client data, financial information, and project specifics.
This means we won't share your information with third parties without your consent, and we ask that you treat our methodologies, proposals, and pricing in the same spirit.
This confidentiality obligation continues after our work together ends, for as long as the information remains genuinely confidential.
It doesn't apply to information that is already public, that you've given us permission to share, or that we're legally required to disclose.
We put real care into everything we deliver. That said, there are limits to what we can be responsible for:
Nothing in these terms limits or excludes liability for fraud, death or personal injury caused by negligence, or anything else that cannot be limited by law under UK legislation.
Either party may end the engagement by giving written notice. If you choose to end a project early:
If UniToShine needs to end the engagement — for example, due to circumstances beyond our control or a material breach of these terms — we'll give you reasonable notice, complete any work already in progress where possible, and refund any fees paid for work not yet started.
We'd always rather work through a problem than end a project. If something isn't working, talk to us first.
These terms are governed by the laws of England and Wales. Any disputes arising from our engagement will first be addressed through good-faith negotiation between both parties. If that doesn't resolve things, disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
If any part of these terms is found to be unenforceable, the rest continues in full effect.
If anything here is unclear, or you have questions before or during a project, please get in touch — that's what we're here for.